Happier customers, stronger synergy, trusted reputation.
Customer Service Excellence
--- Grow Confident Leaders
Turn customers into fans. Interactive workshops teach empathy,
conflict resolution, and CRM tools to deliver standout service, online or in-person. Tailored for e-commerce, retail, hospitality, and fast food chains, our training addresses top complaints: 44% of Zambian customers report rude staff, 44% face long wait times, and 33% experience poor communication.
Outcomes
Who should attend?
Retail, hospitality, e-commerce, healthcare, telecom, and fast-food frontline teams.
Duration
HOURS
0
Sessions
0
Lead Faciliator
